If you still need help, select Contact Support to be routed to the best support option.Īdmins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support. You can delete them if you want.)įor help with your Microsoft account and subscriptions, visit Account & Billing Help.įor technical support, go to Contact Microsoft Support, enter your problem and select Get Help. (Copies of the files remain on your computer. To stop syncing a site, select Stop sync next to the site. In the resulting dialog, click the Office tab, check (if necessary) the Use Office Applications to Sync Office Files That I Open option (Figure D), and click OK. To change the folders that you're syncing, select Choose folders for that library, and then select the folders that you want to sync. To see a list of all your syncing sites, select the Account tab. Select Start, enter OneDrive in the search box, and then select OneDrive in the search results.) If the icon doesn't appear in the notification area, OneDrive might not be running. (You may need to select the Show hidden icons arrow next to the notification area for the OneDrive icon to appear.
#How to sync office 365 with documents windows
Select the blue OneDrive cloud icon in the Windows taskbar notification area. To change the folders that sync for a site, or to stop syncing all files on a site, follow these steps: When the Settings panel open, click on the Office tab and to force Word, Excel, PowerPoint, Access and the other Office apps to always open the locally-stored. To remove the extra "SharePoint" or "Teams" folder, right-click and select Remove. On computers with older versions of Windows where you used the previous OneDrive sync app, you may see an old "SharePoint" or "Teams" folder under Favorites in File Explorer. If you used the previous OneDrive for work or school sync app the folder structure for your synced folders might change when you begin syncing with the sync app. If a site name includes a character such as “:” that isn’t supported in folder names in Windows, files on the site can’t be synced. To move Office files, go to the site, and use the Move to or Copy to command. You can't move OneNote notebooks from one site to another on your computer, and if you move other Office files between sites, version history will be lost. If you change the files on your computer, the changes won’t sync. You might not have permission to edit the files, or the library might require checkout or have required columns or metadata.
If you see a lock icon on synced files in File Explorer, it means the files are synced read-only. When that finishes, open the SharePoint or Teams location or OneDrive in your browser, and to begin syncing it with the sync app, select Sync.
#How to sync office 365 with documents install
Then, install the Rights Management Service (RMS) client. If you’re currently syncing an IRM-protected location using the Transition from the previous OneDrive sync app, stop syncing it with that sync app first. You can now sync IRM-protected SharePoint, Teams, and OneDrive files in your work or school account.
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